It’s inevitable that at some stage every business or organisation will face a crisis. Something totally unplanned, completely unexpected and if not dealt with effectively could cause serious long-term damage to the reputation of a brand, business or organisation.
Critical Issues Management is all about planning for a crisis, before it actually happens and the JBP PR team has more than 26 years’ experience of working with every type of organisation. We have supported our clients through what can be a very stressful time dealing with a board range of crisis – from food scares and equipment failures to employee accidents and redundancies.
This complex task demands a mix of PR skills and services and the JBP PR Crisis and Issues Management Team delivers the following process:
Planning
- Audit Issues
- Risk Assesment
- Scenario Planning
- Corporate Positioning
- Crisis Media Training – Team, Executives, Associates
- Issues Montering
- Stakeholder Relations
- Media Relations
Managing
- Strategy and Facilitation
- Crisis Center Coridination
- Stakeholder / Client cooridination
- Press office managment or support
- Internal coummuincations
- External Comunications
- Client coaching
Rebuilding
- Evaulation of Issue
- Releaunch and Rebuild communications programe
- Strategy Development